SERVICE DEPARTMENT

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At Dad and Jerry’s, we provide a range of workshop services at a standard labor charge of $150 per hour. Our goal is to offer high-quality work at a fair price to ensure customer satisfaction. Some of our services have fixed labor prices, excluding parts. For machine services, such as oil changes, the cost of additional items will be added to the invoice. We prioritize delivering the highest quality work at a reasonable price, ensuring that we only replace faulty or severely worn parts.

Contact us to determine the best service for your needs. All our service work comes with an industry-leading comprehensive 6-month warranty.

Priority Service:

If you have an Australian Business Number (ABN) and rely on your tools for your business, our standard priority service is perfect for you. We don’t charge an extra fee for this convenient service.

How does it work? When you bring your machine for repair, simply request priority service and provide your business name and ABN. We guarantee to assess and complete* your repair within 72 hours of drop-off. If you need it even faster, check out our Premium Priority service below.

*Completion depends on part availability and effective communication with you as the customer.

Premium Priority Service:

Similar to our standard priority service, but with the added advantage of immediate attention to your machine. We go above and beyond to expedite the repair process and even prioritize the shipment of necessary parts. This service incurs a 35% surcharge to the standard labor rate, applicable freight charges, and a minimum labor charge of half an hour.

Lawn Mower Repairs:

For lawnmower repairs and servicing, our workshop is staffed by experienced and industry-qualified technicians. At Dad and Jerry’s, we service and repair all major brands of mowers and outdoor power equipment, including Honda, Stihl, Victa, Massport, Tanaka, Scott Bonnar, Husqvarna, Flymo, Makita, Hitachi, Gardeners Choice, Kawasaki, Maruyama, Ariens, Troy Built Pope, Parklander, Poulan, McCulloch, White, Massey Ferguson Lawn Tractors, Kubota, and more. We are also authorized dealers for Echo, Shindaiwa, Victa, Flymo, Rover, Briggs & Stratton, Atom, MTD, Supaswift, Bushranger, Crommlins, Hardi Sprayers, Barnel Pruning Equipment, INOX Quality Lubricants, Oregon, Trailblazer, Generac, Country Clipper, Stiga, TPE, Sanli, and Swift. We take pride in our expertise in solving even the most challenging repair issues.

Chainsaws and Other Handheld Equipment:

Dad and Jerry’s repair and service all brands of handheld equipment, including chainsaws, quick cuts, blowers, brush cutters, and more.

Reel/Cylinder Mowers:

Our workshop specializes in the servicing, repair, sharpening, and sourcing of hard-to-find parts for all makes of cylinder mowers.

12V Electrical:

Our technicians are extensively trained in 12-volt electrical systems. If you have a fault that cannot be identified, we have the expertise to find and fix it.

Specialist Equipment:

At Dad and Jerry’s, we specialize in the maintenance, repair, and modification of various specialist equipment, including truck-mounted carpet cleaning machines, pumps, high-pressure washers, Hydra jet drain cleaners, industrial vacuums, and more. Whether electric or petrol-powered, if it has a motor and a job to do, we can maintain it for you. We also offer repairs for small and medium generator sets.

Trailers:

Dad and Jerry’s provides ongoing trailer maintenance, general repairs, and minor fabrication work.

Cordless/Battery Operated Power Equipment and Power Tools

At Dad and Jerry’s, our skilled technicians are trained in the repair and maintenance of cordless battery-operated equipment, as well as corded equipment and power tools. Whether you need assistance with your battery-powered tools or traditional corded tools, we have the expertise to handle all your repair needs.

Air Compressor Repairs

If you require prompt and efficient air compressor repairs in Adelaide, look no further than Dad and Jerry’s. We specialize in quick and reliable air compressor repairs to ensure your equipment is back up and running in no time.

Tire and Tube Repairs

Dealing with a tire puncture or worn-out tires? Visit Adelaide’s premier mower shop for professional tire and tube repairs. Our experienced technicians can repair or replace your damaged tires or tubes, ensuring optimal performance for your equipment.

Power Tools

Our workshop is fully equipped to provide comprehensive repairs for all brands of power tools. Whether you have cordless or corded power tools in need of repair, our skilled technicians will restore them to working condition.

Dad and Jerry’s Test and Tag

In addition to power tool repairs, we offer testing and tagging services for your appliances, RCDs, and generators to ensure their safety and compliance. We specialize in small-batch testing, providing on-the-spot test and tag services with no minimum quantity required. For larger quantities of tools, we offer volume discounts for 10-100 units and 100+ units. Please contact us for pricing.

Warranty Repairs

At Dad and Jerry’s, we handle warranty repairs for all the equipment and machines we sell, including battery tools like Ego. Additionally, we perform warranty repairs for various tools that we don’t sell, such as garden line, ferrex, and Sanli. Rest assured that we will efficiently address any warranty-related issues to ensure your tools are functioning properly.

For all your cordless/battery-operated power equipment, power tool repairs, air compressor repairs, tire and tube repairs, and warranty repair needs, trust Dad and Jerry’s for reliable and professional service.